Terms & Conditions

Terms & Conditions

Welcome to PSA Online Appointment System for Philippine Passport Services. By accessing or using our website at https://passport.psaonlineappointment.com, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before proceeding.

1. Acceptance of Terms

By registering for an account, scheduling an appointment, or using any part of this service, you confirm that you have read, understood, and accepted these Terms & Conditions, our Privacy Policy, and our Disclaimer.

2. Eligibility

You must be a Filipino citizen or eligible applicant for a Philippine passport to use this appointment system. You affirm that all information provided during registration and appointment booking is accurate, complete, and up to date.

3. Account Registration & Security

You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. Notify us immediately at support@passport.psaonlineappointment.com if you suspect unauthorized access.

4. Appointment Booking & Modifications

Appointments are subject to availability and may be rescheduled or cancelled online up to 24 hours before the scheduled time. Late cancellations or no-shows may result in temporary restrictions on future bookings. PSA reserves the right to modify, suspend, or cancel appointments due to operational requirements, security concerns, or force majeure events.

5. Fees and Payments

Passport application fees are set by the Philippine Statistics Authority (PSA) and must be paid directly to authorized payment channels as instructed. PSA Online Appointment System does not collect, process, or retain payment information.

6. Intellectual Property

All content, logos, trademarks, and software on this site are the property of PSA or its licensors and are protected under Philippine and international copyright and trademark laws.

7. Limitation of Liability

PSA provides this service “as is” and disclaims all warranties, express or implied, including but not limited to accuracy, reliability, or fitness for a particular purpose. PSA shall not be liable for any indirect, incidental, or consequential damages arising from your use of or inability to use the service.

8. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of the Republic of the Philippines. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Quezon City, Philippines.

9. Changes to Terms

We reserve the right to update these Terms & Conditions periodically. Changes will be posted on this page with a revised “Last updated” date. Continued use after such changes constitutes acceptance.

Last updated: March 15, 2025

For further assistance, visit our About Us page or contact us directly at Contact Us.